Terms and Conditions

Effective Date: 25-04-2025

Welcome to epurza.com! By accessing or using our website (the “epurza.com“), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using the Website, placing an order, or registering an account, you accept and agree to these Terms and Conditions. If you do not agree with any part of these Terms, you must discontinue the use of the Website.

2. Use of the Website

You agree to use the Website in accordance with all applicable laws and regulations.
You must not engage in any activity that may harm, disrupt, or interfere with the functionality of the Website or the experience of other users.
You are responsible for maintaining the confidentiality of your account details (if applicable) and for all activities conducted under your account.

3. Product Information and Availability

We make every effort to provide accurate and up-to-date product descriptions, prices, and availability. However, errors or omissions may occur, and we reserve the right to correct any inaccuracies or update information at any time without prior notice.
Products and services are subject to availability, and we cannot guarantee that all products listed on the Website will be in stock.

4. Minimum Order Value (MOV)

The Minimum Order Value (MOV) for placing an order is ₹1000. Any order below this amount will not be processed.

5. Payment

We accept payment through various methods, excluding Cash on Delivery (COD).
Payment must be made in full before an order is processed and shipped.
By making a purchase, you authorize epurza.com to charge the provided payment method for the total amount of the order, including taxes and shipping charges (if applicable).

6. Shipping and Delivery

We offer delivery to most locations within India.
The estimated delivery time is 7 days for all locations.
Shipping costs are calculated during checkout and may vary based on the location and order size.

7. Return and Refund Policy

We do not accept returns for any products.
Refunds, if applicable, will be processed through the original payment method.
If you are dissatisfied with your order or the product, please contact our customer support within 7 days of receiving the order to request a refund.

8. Account Registration and Security

Some features of the Website may require you to create an account. You agree to provide accurate, current, and complete information when registering and updating your account.
You are responsible for maintaining the confidentiality of your account details, including your username and password, and for any activities that occur under your account.
You must notify us immediately of any unauthorized use or security breach related to your account.

9. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of epurza.com or its content suppliers and is protected by copyright and intellectual property laws.
You may not use, reproduce, or distribute any content from the Website without prior written permission from us.

10. Limitation of Liability

To the fullest extent permitted by law, epurza.com will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use or inability to use the Website or any products purchased from us.

11. Indemnification

You agree to indemnify and hold harmless epurza.com, its affiliates, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms and Conditions or your use of the Website.

12. Governing Law and Dispute Resolution

These Terms and Conditions will be governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Maharashtra, India.
If a dispute arises, both parties agree to attempt to resolve it amicably before resorting to legal action.

13. Modifications to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date at the top. By continuing to use the Website after any changes are made, you accept those changes.